Contact us
QR Wall is run by a small team, and email reaches a real person rather than a ticket queue. Support questions are usually answered within one business day. If you are writing during a live event, put that in the subject line and it goes to the front.
Last updated: September 2026
Support and general questions
Setting up a wall, a problem during an event, billing, or anything about your account. If you are writing during a live event, say so in the subject line.
[email protected] · Within one business day
Privacy requests
Access, correction, deletion, or a portable copy of your information, whether you are a host or a guest at someone's event. Most hosts can do this themselves from the Account page.
[email protected] · Within 30 days
Security reports
Vulnerability reports and anything affecting the integrity of the service. Please include enough detail to reproduce the issue.
[email protected] · As quickly as we can, always the same week
Faster than email
Most questions we get are already answered in writing, and you will get an answer immediately rather than tomorrow:
- FAQ — plans, limits, moderation, and how guests join
- How it works — setting up a wall and putting it on a screen
- Guides — walkthroughs for specific event types and setups
- Security — encryption, moderation, and privacy controls
Account, billing, and deletion are all self-serve from the Account page once you are signed in — including deleting an event or your whole account, which removes the stored media as well as the records.
Legal
See our Privacy Policy and Terms of Service. If you are a guest at someone else's event and want a post or your contact details removed, write to support and we will act on it and pass the request to the event host.