Security & Privacy
How we protect your event data and guest privacy
Data Encryption
All data transmitted between guests, your display, and our servers is encrypted using industry-standard TLS/SSL protocols. Content stored on our servers is encrypted at rest, ensuring your event data remains secure.
Content Moderation
QR Wall provides multiple layers of content protection:
- Manual moderation: Review and approve all submissions before they appear on your display
- Automatic filtering: Built-in profanity detection and image analysis
- Block lists: Prevent specific users or content types from appearing
- Real-time removal: Delete inappropriate content instantly from your display
Privacy Controls
We respect guest privacy and give you full control:
- Anonymous submissions: Guests can participate without providing personal information
- No tracking: We don't use cookies or tracking pixels on guest submission pages
- Data ownership: You own all content submitted to your events
- Deletion rights: Delete individual submissions or entire events at any time
Data Retention
Event content is retained based on your plan:
- Free tier: 7 days of content storage
- Premium tier: 30 days of content storage
- Professional tier: 90 days of content storage
You can download all content before the retention period ends. After the period expires, content is permanently deleted from our servers.
Abuse Prevention
We actively prevent abuse and spam:
- Rate limiting to prevent spam submissions
- IP-based blocking for malicious actors
- File size and format validation for uploads
- Automatic detection of duplicate submissions
Infrastructure Security
QR Wall is built on secure, reliable infrastructure:
- Hosted on enterprise-grade cloud providers
- Regular security audits and penetration testing
- Automated backups and disaster recovery
- 99.9% uptime SLA for paid plans
Compliance
We follow industry best practices and standards to protect your data and maintain compliance with privacy regulations including GDPR and CCPA.
Security Contact
If you discover a security vulnerability or have security concerns, please contact us at:
Email: security@qrwall.live
We take all security reports seriously and will respond promptly.